Team Training

Overview

A powerful dashboard is useless if your team doesn't know how to use it. This service is designed to ensure that your investment in Business Intelligence yields the maximum return by training your end-users to become autonomous, confident, and capable of leveraging 100% of the potential of the tools we've built. The goal is to drive adoption and foster a true data culture.

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Phase 01

Needs Analysis and Content Customization

Every team has different needs and skill levels. Before the session, I analyze the users' profiles (e.g., managers, marketing specialists) and customize the training program to make it as relevant as possible to their daily work.

Deliverable

Customized Training Plan: A detailed agenda for the training session, outlining the specific topics that will be covered, the real-world use cases we will explore, and the key learning objectives.

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Phase 02

The Training Session Delivery

I conduct a practical and interactive training session (typically online or in-person). My approach is not technical but is focused on real use cases, demonstrating how the dashboard can answer concrete business questions and solve everyday problems.

Deliverable

Full Session Video Recording: The entire training session is recorded and made available to you, becoming an invaluable and reusable resource for onboarding future team members.

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Phase 03

Support Material Handover

To ensure that the knowledge gained is retained over time, I provide the team with clear, simple, and easy-to-access reference materials.

Deliverable

Quick Start Guide: A concise PDF document (1-2 pages) that summarizes the dashboard's main features, how to use filters, and provides a glossary of key metrics, serving as a handy "cheat sheet".